We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
We’re looking for a curious, adaptable, and driven Sr. Revenue Operations Specialist to join our growing Revenue Operations team at Zapier. Revenue Operations at Zapier is responsible for improving the effectiveness and efficiency of go-to-market programs with technology, data, and process. We identify, implement, and manage GTM tooling, bridge data and system gaps, optimize sales workflows, and deliver insights to inform strategic decision-making.
In this role, you’ll be a key player in ensuring the smooth execution of revenue operations, with a focus on commissions, deal desk, and sales process optimization. You’ll collaborate closely with sales, finance, and leadership to help structure commission plans, support deal workflows, and contribute to projects that drive efficiency and automation.
We’re not looking for someone with deep specialization in any one area—we want someone who is smart, eager to learn, and excited to take on a variety of RevOps challenges. If that sounds like you, read on!
If you’re interested in driving your career at a fast-growing and profitable company, read on.
Diversity and Inclusivity at Zapier
About You
You have 3+ years of experience. You have worked in a Revenue Operations or Sales Operations role at a B2B or SaaS company, with experience in administering commission plans, designing and optimizing sales processes or supporting deal desk functions.
You’re an eager learner. You thrive in fast-paced environments, quickly absorbing new concepts and applying them effectively.
You’re analytical and problem-solving excites you. You enjoy digging into processes, uncovering inefficiencies, and finding ways to improve them.
You’re hands-on and systems-oriented. You’re comfortable working within CRM and sales tools (HubSpot, Salesforce, DealHub, QuotaPath, Zapier, etc.), configuring automation and ensuring system accuracy and efficiency.
You love working with data. You use data to make informed decisions, analyze trends, and drive operational improvements.
Problem-solving energizes you. You don’t hesitate to jump in and help team members troubleshoot system issues, identify process gaps, and implement solutions.
You’re an automation enthusiast. You understand how to use Zapier and other automation tools to streamline RevOps workflows, reduce manual work, and create scalable solutions.
You live in the details. Whether it’s ensuring commission accuracy or refining workflows, you take pride in getting things right.
You’re an outstanding communicator. You collaborate across teams, aligning stakeholders and explaining complex processes in a clear and compelling way.
Things You’ll Do
Support and administer commission plans across GTM teams, ensuring fairness, accuracy, and alignment with business goals.
Partner with leadership teams to refine and evolve commission structures annually.
Support the sales team in the deal desk process, helping to facilitate smooth contract workflows and approvals.
Contribute to special projects that improve sales processes, drive automation, and enhance revenue operations efficiency.
Optimize sales tools, working within platforms like HubSpot, DealHub, and QuotaPath.
Help refine sales workflows and automation, using Zapier, AI and other tools to improve efficiency.
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Compensation Range: $116.6K - $175K