Technical Writer - Contractor

Overview

Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics.

Care Logistics is a subsidiary of Jackson Healthcare®, a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle.

Our growth is creating great opportunities!  Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Care Logistics, a part of the Jackson Healthcare family of companies, is seeking an Independent Contractor - Technical Writer to assist their growing company. The Independent Contractor - Technical Writer should have proven experience as a Technical Writer, preferably in a technology or software development environment. They should possess a strong understanding of technical concepts and software development processes, and have the ability to communicate them clearly to a diverse audience. Experience with technical writing tools such as MadCap Flare, RoboHelp, Confluence, or similar tools as well as familiarity with markup languages like HTML and XM along with version control systems like Git are a plus.

Key Responsibilities:

• Develop and maintain technical documentation, including user guides, API documentation, installation manuals, and troubleshooting guides.
• Write, edit, and format content for clarity, consistency, and adherence to company style and branding guidelines.
• Organize and structure content to improve usability and accessibility for both technical and non-technical audiences.
• Update and revise documentation based on product updates, user feedback, and evolving technologies.
• Work closely with cross-functional teams, including engineering, product management, client services, customer support, and marketing, to ensure all content is aligned with product development, supports the defined process, and meets user needs.
• Research and analyze complex information and develop simplified documentation that can be easily understood by end users.
• Ensure compliance with documentation standards and best practices for readability, searchability, and user experience.

Required Qualifications:

• Bachelor’s degree in Technical Writing, Communications, English, Computer Science, or a related field.
• Proficiency in using tools such as Microsoft Word, Google Docs, Adobe Acrobat, and document management systems (CMS).
• Exceptional writing, editing, and proofreading skills with a keen eye for detail.
• Ability to handle multiple projects in a fast-paced, deadline-driven environment.
• Strong communication skills and the ability to work effectively in a team.

EEO Statement

Care Logistics is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.